/* DostYazilim V10 — advanced public support center */
.route-sikayet {
  background-color: #050710;
  background-image: url('../images/home-atmosphere-v8.webp');
  background-repeat: no-repeat;
  background-position: center 72px;
  background-size: max(1672px, 100vw) auto;
  background-attachment: fixed;
}

.route-sikayet .update-bar {
  background: rgba(5, 9, 18, .96);
}

.route-sikayet .site-header {
  background: rgba(5, 8, 16, .92);
  box-shadow: 0 18px 45px rgba(0, 0, 0, .22);
}

.route-sikayet main {
  min-height: 75vh;
  position: relative;
  isolation: isolate;
}

.support-hero {
  display: grid;
  grid-template-columns: minmax(0, 1.25fr) minmax(390px, .75fr);
  gap: 76px;
  align-items: end;
  padding-top: 64px;
  padding-bottom: 40px;
}

.support-hero-copy {
  position: relative;
  padding-left: 24px;
}

.support-hero-copy::before {
  content: "";
  position: absolute;
  left: 0;
  top: 3px;
  width: 4px;
  height: 116px;
  border-radius: 4px;
  background: #22d3ee;
  box-shadow: 0 0 24px rgba(34, 211, 238, .46);
}

.support-hero .eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 9px;
}

.support-hero .eyebrow i {
  width: 7px;
  height: 7px;
  border-radius: 2px;
  background: #22d3ee;
  box-shadow: 0 0 12px rgba(34, 211, 238, .7);
}

.support-hero h1 {
  margin: 15px 0 20px;
  max-width: 820px;
  color: #f8f9ff;
  font-size: clamp(3.15rem, 5.3vw, 5.7rem);
  line-height: .94;
  letter-spacing: -.068em;
}

.support-hero p {
  max-width: 720px;
  margin: 0;
  color: #b6c0d2;
  font-size: 1.04rem;
}

.support-highlights {
  display: grid;
  gap: 9px;
  padding: 10px;
  border: 1px solid rgba(69, 87, 122, .72);
  border-radius: 18px;
  background: rgba(8, 14, 25, .88);
  box-shadow: 0 26px 70px rgba(0, 0, 0, .32);
  backdrop-filter: blur(16px);
}

.support-highlights article {
  display: flex;
  align-items: center;
  gap: 14px;
  min-height: 72px;
  padding: 13px 15px;
  border: 1px solid #263249;
  border-radius: 12px;
  background: #0f1624;
}

.support-highlights article > span {
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  flex: 0 0 40px;
  border: 1px solid #614a98;
  border-radius: 10px;
  background: #211837;
  color: #cdbdff;
  font-size: .71rem;
  font-weight: 900;
}

.support-highlights article:nth-child(2) > span {
  border-color: #245e70;
  background: #102934;
  color: #67e8f9;
}

.support-highlights article:nth-child(3) > span {
  border-color: #276347;
  background: #10291f;
  color: #55e69c;
}

.support-highlights div {
  display: grid;
  gap: 1px;
}

.support-highlights strong {
  font-size: .91rem;
}

.support-highlights small {
  color: #8592aa;
  font-size: .76rem;
}

.support-workspace {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 340px;
  gap: 22px;
  align-items: start;
  padding-bottom: 92px;
}

.support-form {
  max-width: none;
  padding: 0;
  overflow: hidden;
  border: 1px solid #33415c;
  border-top: 1px solid #33415c;
  border-radius: 18px;
  background: rgba(10, 16, 28, .95);
  box-shadow: 0 35px 90px rgba(0, 0, 0, .38);
  backdrop-filter: blur(18px);
}

.support-form-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  min-height: 118px;
  padding: 24px 30px;
  border-bottom: 1px solid #2a354b;
  background: #0f1624;
}

.support-form-head > div > span,
.support-card-kicker {
  color: #22d3ee;
  font-size: .66rem;
  font-weight: 900;
  letter-spacing: .16em;
}

.support-form-head h2 {
  margin: 2px 0 2px;
  font-size: 1.55rem;
  letter-spacing: -.035em;
}

.support-form-head p {
  margin: 0;
  color: #8f9bb0;
  font-size: .82rem;
}

.support-form-head > b {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex: 0 0 auto;
  padding: 9px 12px;
  border: 1px solid #276347;
  border-radius: 9px;
  background: #10291f;
  color: #a9f6cd;
  font-size: .74rem;
}

.support-form-head > b i {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #39dc8a;
  box-shadow: 0 0 10px rgba(57, 220, 138, .65);
}

.support-form-body {
  padding: 30px;
}

.support-form-group + .support-form-group {
  margin-top: 32px;
  padding-top: 30px;
  border-top: 1px solid #28344a;
}

.support-section-title {
  display: flex;
  align-items: center;
  gap: 13px;
  margin-bottom: 20px;
}

.support-section-title > span {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  flex: 0 0 36px;
  border: 1px solid #6b52a6;
  border-radius: 9px;
  background: #231a3a;
  color: #d8ccff;
  font-size: .78rem;
  font-weight: 900;
}

.support-section-title h3 {
  margin: 0;
  font-size: 1.02rem;
}

.support-section-title p {
  margin: 1px 0 0;
  color: #8491a8;
  font-size: .77rem;
}

.support-form .form-grid {
  gap: 17px;
}

.support-form label {
  position: relative;
  gap: 8px;
  margin-bottom: 17px;
  color: #e9edf7;
  font-size: .84rem;
}

.support-form label > em {
  position: absolute;
  top: 0;
  right: 0;
  color: #a798c9;
  font-size: .65rem;
  font-style: normal;
  font-weight: 700;
}

.support-form label > small {
  position: absolute;
  top: 0;
  right: 0;
  color: #72809a;
  font-size: .65rem;
}

.support-form input,
.support-form textarea {
  border: 1px solid #34415a;
  border-radius: 10px;
  background: #080e18;
  color: #fff;
  font-size: .91rem;
  transition: border-color .18s ease, box-shadow .18s ease, background .18s ease;
}

.support-form input {
  min-height: 50px;
  padding: 0 14px;
}

.support-form textarea {
  min-height: 190px;
  padding: 14px;
  line-height: 1.6;
}

.support-form input::placeholder,
.support-form textarea::placeholder {
  color: #59657b;
}

.support-form input:hover,
.support-form textarea:hover {
  border-color: #465570;
}

.support-form input:focus,
.support-form textarea:focus {
  border-color: #8b5cf6;
  background: #0c1320;
  box-shadow: 0 0 0 4px rgba(139, 92, 246, .13);
}

.support-file-field input[type="file"] {
  min-height: 50px;
  padding: 9px 10px;
  color: #8e9ab0;
  cursor: pointer;
}

.support-file-field input[type="file"]::file-selector-button {
  height: 30px;
  margin-right: 10px;
  padding: 0 12px;
  border: 0;
  border-radius: 7px;
  background: #29354c;
  color: #eef2fa;
  font: inherit;
  font-size: .75rem;
  font-weight: 800;
  cursor: pointer;
}

.support-file-field .file-hint {
  display: none;
}

.support-message-field {
  margin-bottom: 0 !important;
}

.field-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  color: #69778f;
  font-size: .68rem;
}

.field-meta small {
  color: inherit;
}

.field-meta b {
  font-variant-numeric: tabular-nums;
}

.field-meta b.near-limit {
  color: #ffbf55;
}

.support-form .upload-preview {
  display: none;
  align-items: center;
  gap: 11px;
  min-height: 68px;
  margin-top: 2px;
  padding: 8px;
  border: 1px solid #33415a;
  border-radius: 10px;
  background: #0c1320;
}

.support-form .upload-preview.visible {
  display: flex;
}

.support-form .upload-preview img {
  width: 82px;
  height: 52px;
  flex: 0 0 82px;
  object-fit: contain;
  border-radius: 7px;
  background: #050911;
}

.support-form .upload-preview span {
  min-width: 0;
  overflow-wrap: anywhere;
  color: #9ba8bd;
  font-size: .72rem;
  font-weight: 600;
}

.support-submit-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 22px;
  margin-top: 30px;
  padding: 18px;
  border: 1px solid #2e3a51;
  border-radius: 12px;
  background: #0f1624;
}

.support-submit-bar > div {
  display: grid;
  gap: 2px;
}

.support-submit-bar > div strong {
  font-size: .83rem;
}

.support-submit-bar > div span {
  color: #7f8ba1;
  font-size: .70rem;
}

.support-submit-bar .btn {
  min-height: 50px;
  flex: 0 0 auto;
  border: 0;
  cursor: pointer;
}

.support-aside {
  position: sticky;
  top: 108px;
  display: grid;
  gap: 14px;
}

.support-process-card,
.support-security-card,
.support-back-link {
  border: 1px solid #303d56;
  border-radius: 16px;
  background: rgba(12, 18, 31, .95);
  box-shadow: 0 24px 60px rgba(0, 0, 0, .28);
  backdrop-filter: blur(16px);
}

.support-process-card {
  padding: 23px;
}

.support-process-card h2 {
  margin: 3px 0 22px;
  font-size: 1.24rem;
  letter-spacing: -.035em;
}

.support-process-card ol {
  display: grid;
  gap: 0;
  margin: 0;
  padding: 0;
  list-style: none;
}

.support-process-card li {
  position: relative;
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  gap: 12px;
  min-height: 78px;
}

.support-process-card li:not(:last-child)::after {
  content: "";
  position: absolute;
  left: 16px;
  top: 38px;
  bottom: 4px;
  width: 1px;
  background: #34425c;
}

.support-process-card li > b {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border: 1px solid #5f4a93;
  border-radius: 9px;
  background: #211837;
  color: #cdbdff;
  font-size: .72rem;
}

.support-process-card li div {
  display: grid;
  align-content: start;
  gap: 3px;
  padding-top: 3px;
}

.support-process-card li strong {
  font-size: .82rem;
}

.support-process-card li span {
  color: #8390a6;
  font-size: .73rem;
  line-height: 1.45;
}

.support-security-card {
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr);
  gap: 12px;
  padding: 18px;
  border-color: #68502b;
  background: rgba(35, 27, 15, .95);
}

.support-security-card > span {
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  border: 1px solid #8a6935;
  border-radius: 10px;
  background: #3a2a12;
  color: #ffd27a;
  font-weight: 900;
}

.support-security-card strong {
  font-size: .81rem;
}

.support-security-card p {
  margin: 4px 0 0;
  color: #c0ad8b;
  font-size: .72rem;
  line-height: 1.5;
}

.support-back-link {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 16px 18px;
  transition: transform .18s ease, border-color .18s ease, background .18s ease;
}

.support-back-link:hover {
  transform: translateY(-2px);
  border-color: #6853a0;
  background: #141a2a;
}

.support-back-link > span {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border-radius: 9px;
  background: #202a3d;
  color: #67e8f9;
}

.support-back-link div {
  display: grid;
}

.support-back-link strong {
  font-size: .80rem;
}

.support-back-link small {
  color: #7f8ca3;
  font-size: .69rem;
}

@media (max-width: 1080px) {
  .support-hero {
    grid-template-columns: 1fr;
    gap: 30px;
  }

  .support-highlights {
    grid-template-columns: repeat(3, 1fr);
  }

  .support-highlights article {
    align-items: flex-start;
  }

  .support-workspace {
    grid-template-columns: 1fr;
  }

  .support-aside {
    position: static;
    grid-template-columns: 1.5fr 1fr;
  }

  .support-back-link {
    grid-column: 1 / -1;
  }
}

@media (max-width: 780px) {
  .support-hero {
    padding-top: 44px;
    padding-bottom: 30px;
  }

  .support-hero-copy {
    padding-left: 18px;
  }

  .support-hero-copy::before {
    height: 84px;
  }

  .support-hero h1 {
    font-size: clamp(2.75rem, 12vw, 4.2rem);
  }

  .support-highlights {
    grid-template-columns: 1fr;
  }

  .support-highlights article {
    align-items: center;
  }

  .support-form-head,
  .support-form-body {
    padding: 22px;
  }

  .support-form-head > b {
    display: none;
  }

  .support-form .form-grid.two,
  .support-aside {
    grid-template-columns: 1fr;
  }

  .support-back-link {
    grid-column: auto;
  }

  .support-submit-bar {
    align-items: stretch;
    flex-direction: column;
  }

  .support-submit-bar .btn {
    width: 100%;
  }
}

@media (max-width: 520px) {
  .support-hero {
    padding-top: 34px;
  }

  .support-hero h1 {
    font-size: 2.72rem;
  }

  .support-hero p {
    font-size: .95rem;
  }

  .support-workspace {
    gap: 14px;
    padding-bottom: 64px;
  }

  .support-form,
  .support-process-card,
  .support-security-card,
  .support-back-link {
    border-radius: 13px;
  }

  .support-form-head,
  .support-form-body {
    padding: 18px;
  }

  .support-form-head h2 {
    font-size: 1.32rem;
  }

  .support-section-title {
    align-items: flex-start;
  }

  .support-section-title p {
    font-size: .72rem;
  }

  .support-submit-bar {
    padding: 15px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .support-back-link,
  .support-form input,
  .support-form textarea {
    transition: none;
  }
}